Frequently Asked Questions 

  • Where is VChic Designs, LLC based?
  • Our office is located in Fredericksburg, Virginia. 

  • How long will the shipment be?
  • For standard shipping, you should receive your order within 4-7 business days. 

  • How does pre-order work?
  • Please click here to read Pre-Order guidelines

  • How can I pay for my order?
  • VChic Designs, LLC accepts many forms of payments:

    • Paypal
    • Shop pay
    • Afterpay
    • Quardpay
    • Amazonpay
  • How can I check the status of my order?
  • A notification via email or SMS will be sent to you once your order is shipped, together with the reference number. With that you can track your order 

  • Can I cancel or change my order?
  • You may cancel an order within a day of placing an order, however once an order has been processed you cannot cancel. You may return for an exchange or store credit

  • Where can I find the product sizing information?
  • Next to each item you can find our size chart

  • How do I return my order? 
  • Please read our policies and guidelines for details.

  • How do I care for the fabric of the item that I purchased?
  • Care instructions are sent in each package during processing of all orders.